I accept returns and exchanges under the following conditions: contact me within 14 days of delivery, send items back within 30 days of delivery.
For EXCHANGES, shipments are entirely at the customer's expense. Write to me to get the shipping address and find out the time needed to replace the product.
For RETURNS, once the product arrives intact in its original packaging, I will refund the money via the payment method you prefer (excluding shipping costs). However, I cannot accept returns for customized orders .
In case of damaged products, contact me immediately.